Refund policy

Refund Policy

All Sales Are Final

At Basics Apparel, we take great care in crafting each piece to ensure quality, comfort, and timeless style.
Because of this, all sales are final, we do not offer refunds, returns, or exchanges.

Order Accuracy

Please review your order carefully before checking out. Once an order has been placed, we’re unable to make changes to sizes, styles, or shipping addresses.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact our team within 7 days of delivery at support@basicssusa.com with your order number and photos of the issue. We’ll do our best to make it right.

Additional Information

• Basics Apparel is not responsible for lost or stolen packages once tracking information confirms delivery.

• Shipping fees are non-refundable.

• Any discounts or promotional codes cannot be applied retroactively after purchase.

Thank you for understanding and supporting our mission to create essentials built to last.